Subscription and billing

Teko · Plans, payment, cancellation and refunds · Last updated: 17 August 2026

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This page states, in plain language, what Teko costs, how payment is processed, who is responsible for what, and how to cancel. Nothing here requires the app to be installed.

Plans and prices

• Monthly — R$ 14.90 per month. Renews automatically every month until you cancel.
• Annual — R$ 143.04 per year. That is R$ 11.92 per month, a 20% saving compared with twelve monthly charges. It is a single upfront charge for the whole year.

The app always shows the price reported by the store itself, in your device's format and currency. If the value on the subscription screen differs from this page, the store's value is the one that applies — it is what will be charged.

There is no lifetime plan at this time.

Free trial

Both plans come with 7 free days. The trial is offered and granted by Google Play, not by Teko: the app's plans screen shows the period with the exact length the store reports. During that period the app works in full and nothing is charged. Cancel before it ends and there is no charge at all.

• If the store does not offer a free period in your case, the plans screen announces none, and the subscription starts with the first charge. The app never promises a trial the store has not confirmed.
• The trial is offered once per Google Account, under the store's rules — reinstalling the app does not create a new free period.
• You need to be online the first time so the store can register the trial. After that the app works normally without a connection.
• When the trial ends without an active subscription, full features are locked — your data is not deleted.

Using the app offline

With an active subscription, the app keeps working without internet. Access is revalidated with the store on each connection; if the subscription lapses and revalidation is not possible, there is a short tolerance window before locking, so nobody loses access because of a renewal the store has already processed.

How payment is processed

• The charge is made by Google Play, using the payment method on your Google Account.
• Teko never sees your card details. We do not receive, store or have access to the payment instrument.
• The receipt is issued by Google and appears in your Google Account order history.
• We use a third-party service, RevenueCat, only to know whether your subscription is active. For that, the purchase token issued by the store and an anonymous app identifier are sent to that service's servers in the United States. It receives no money, does not process payment, and does not receive your training, pain, injury, cycle, measurement or location data. See the Privacy Policy.

Who is responsible for what

In short: app problems are ours; billing problems are the store's. When in doubt, write to Teko support and we will point you to the right place.

How to cancel

Cancellation happens on Google Play and takes effect at the end of the period you already paid for — you keep access until then, and there is no further charge.

1. Open your Google Play subscriptions (or, in the app, Settings → Billing → Account plan → Manage subscription).
2. Select Teko.
3. Tap Cancel subscription and confirm.

Google's official steps: Cancel, pause or change a subscription on Google Play.

Teko does not show retention offers, last-minute discounts or extra steps to make cancelling harder.

Restore purchases

Reinstalled the app or switched devices? Sign in with the same Google Account used for the purchase and tap Restore purchases under Settings → Billing → Account plan. The subscription is reassociated with the device at no further charge.

Refunds

Teko does not process payments and therefore cannot issue refunds. Every refund is decided and executed by Google.

• Recent purchases can be returned directly through the Google Play Help Centre, under the store's own rules and deadlines.
• Beyond that window, the request is reviewed by Google case by case.
• If the reason is an app failure, write to our support: we investigate and, where warranted, back your request with the store. We cannot promise the outcome, because the decision is not ours.

Instalments

The annual plan is a single charge. Teko does not offer instalments through Google Play. If you want to split the amount, the honest alternative is to talk to your card issuer: those instalments are theirs, outside the store and outside our reach. We do not promise "12x", because that is not what happens.

What happens to your data

Nothing is deleted when the subscription ends. Your training history, runs, records and settings stay in the encrypted database on your device. Subscribe again and everything becomes available exactly where you left it.

Deleting your data is your right and does not depend on a subscription — it stays reachable inside the app even when access is locked. See Data deletion.

Price changes

Price changes to an active subscription are communicated by Google Play and require your acceptance before taking effect. Without acceptance, the subscription is not renewed at the new price.

Contact

Questions about subscription, billing or refunds: tekoappsuporte@gmail.com. We reply in writing, normally within 3 business days. No training, pain, injury or location data accompanies a support request.