Teko Intelligence is an artificial intelligence assistant intended to explain the user's training and to answer questions in accessible language. This page describes how it operates, its limits, and the treatment given to the messages sent.
The assistant explains and clarifies; it does not create, change or apply workouts, loads or progressions. Building and adjusting training is the role of Teko's engine, always subject to the user's approval. Answers constitute suggestions subject to review, and none of them is applied automatically.
As with any artificial intelligence system, the assistant may produce answers that are incorrect, incomplete or unsuited to the specific case. Every answer carries a notice indicating that it was generated by artificial intelligence. Review is recommended before any practical application.
Teko Intelligence does not replace medical, physiotherapy or physical education advice. In case of pain, injury, a medical condition or doubt, a health professional should be consulted.
The application is fully functional without the assistant. If it is not used, no message from the user leaves the device.
The assistant is part of the Teko subscription and is subject to a limit of 25 messages per month per device. The limit exists to contain the cost of the external artificial intelligence provider and to keep the feature available to all subscribers.
Counting begins with the first message sent, not on the first day of the month: a user who installs the application late in the month still has a full period. The application shows the period's usage on the Teko Intelligence screen, in the conversation list, and warns when few messages remain. Once the limit is reached, the assistant becomes unavailable until renewal, the date of which is shown to the user; all other Teko features, including building and adjusting training, remain fully available, as they do not rely on artificial intelligence.
Changes to the limit. The limit in force is the one stated above. It may be increased, reduced or suspended in light of the cost of the service, its technical feasibility or a legal requirement. Any material reduction or suspension will be announced in advance in the application, with reasonable notice, and the updated limit will be reflected on this page. Advance notice may be dispensed with in cases of abusive or automated use of the feature, of legal determination, or of the need to contain a security incident or an operational failure.
Messages sent are forwarded to an external artificial intelligence provider (Together AI) through an intermediate Teko server, with the access key held on the server and not in the application. The model in use may change as the service evolves.
Before transmission, the content passes through a minimisation layer that removes direct identifiers, and the user's profile is sent in anonymised form. The following are not sent: the full training history, GPS routes, pain and injury reports, and cycle records.
Processing may take place on servers located outside Brazil, which constitutes an international transfer of data (LGPD art. 33), carried out on the basis of the user's consent when using an optional feature.
Messages indicating emotional crisis or disordered eating are not sent to the model. In such cases the application responds locally and presents specialised helplines.
Inappropriate answers may be reported from the chat itself. The record remains on the user's device and is used to correct the assistant's behaviour.
Conversations remain on the device, within the encrypted database, and are removed together with the application's data. Control is exercised in Settings. See Privacy Policy and Data deletion. The final decision on training always rests with the user.